Contact information
Contact Information
Last updated: June 2026
At WhiteLab Kits, we're committed to providing fast and reliable customer support.
If you have any questions regarding your order, shipping, returns, or our products, we're here to help.
Customer Support
Business Name: WhiteLab Kits
Email: whitelabkits.support@gmail.com
We aim to respond to all enquiries within 1–2 business days.
Business Hours
Monday – Friday
9:00 AM – 5:00 PM (AEST)
Closed on weekends and Australian public holidays.
Before Contacting Us
To help us assist you as quickly as possible, please include:
- Your order number (if applicable)
- Your full name
- A description of your enquiry
- Photos or videos if your enquiry relates to a product issue
Product Support
If you have questions before purchasing or need assistance with one of our repair kits, we're happy to help.
Thank you for choosing WhiteLab Kits.