Contact information

Contact Information

Last updated: June 2026

At WhiteLab Kits, we're committed to providing fast and reliable customer support.

If you have any questions regarding your order, shipping, returns, or our products, we're here to help.

Customer Support

Business Name: WhiteLab Kits

Email: whitelabkits.support@gmail.com

We aim to respond to all enquiries within 1–2 business days.

Business Hours

Monday – Friday
9:00 AM – 5:00 PM (AEST)

Closed on weekends and Australian public holidays.

Before Contacting Us

To help us assist you as quickly as possible, please include:

  • Your order number (if applicable)
  • Your full name
  • A description of your enquiry
  • Photos or videos if your enquiry relates to a product issue

Product Support

If you have questions before purchasing or need assistance with one of our repair kits, we're happy to help.

Thank you for choosing WhiteLab Kits.